Difficult Conversations Tips & Tools – Reflective Listening

Reflective listening is powerful listening. Those who are able to reflect back what they are hearing the other party say will go a long way—not only in listening but in inviting the other party to share even more.

Watch this video to see how reflective listening, even when you don’t agree with the point being made, can unlock most difficult conversations.

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Difficult Conversations Tips & Tools - Reflective Listening

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